The Client:
Altruix is a Mid-Atlantic pharmacy services provider specializing in behavioral health and substance use disorder with 11 locations and around 300 employees. Serving more than 26,000 individuals, they are “on a mission to leverage the power of community pharmacy to connect people to the treatment they need to improve their health, their quality of life and their independence.”
The Challenge:
Altruix first engaged RKL Virtual to enhance their existing HR strategy with the right level of professionally trained human resources staff. It became clear that the organization had pain points around payroll, generalist duties and recruiting that were best satisfied by outsourcing them to the Workforce Strategies team at RKL Virtual.
The business was going through a significant transformation that included integrating multiple entities and, as a result, had many disparate systems that didn’t talk to each other. This caused inefficiencies, errors and inability to focus on strategic data-informed decision-making.
The evaluation and proposal was a smooth and easy process for Altruix. They quickly made the decision that RKL Virtual would be able to improve their HR strategy faster and more affordably than leveraging internal resources.
The RKL Approach:
The RKL Virtual team spent time evaluating Altruix’s HR strategy and provided meaningful feedback. The team decided to engage with RKL Virtual to create and implement a robust HR strategy through a monthly engagement. The teams met routinely to share pain points and future vision. RKL Virtual built a strategy to satisfy those needs, including implementation of their HR and Payroll Solution powered by isolved. This solution allowed Altruix to have one source of truth for all employee records, enabling automation, data-backed decision making and time to focus on strategy. It was the foundation needed to build out a long-term strategic HR plan.
The Results:
RKL Virtual is not just Altruix’s trusted HR partner. They are helping the organization build and adopt a larger HR strategy. RKL Virtual helped create the backbone of employee resources that helped to strengthen the Altruix team while focusing on other integration efforts.
Specifically, with the implementation of the HR and Payroll solution, combined with the expertise of the RKL Virtual team, the organization has seen improvement in payroll errors, benefits administration, recruiting, employee retention and recordkeeping. RKL Virtual has provided Altruix with the right resources to satisfy their HR needs so the team can focus on other areas of the business.
There is an element of “piece of mind” that comes with outsourcing HR to a team of people who are subject matter experts. RKL Virtual has been an accountable partner for Altruix executives and a solid day-to-day resource for their team members.
To learn more about how RKL Virtual can drive real results for your organization, send us a message or contact one of our local offices.
