As a Practice Leader in RKL’s Senior Living Services Consulting Group, Lacy is committed to growth, relationships and the details that make a difference. She works with senior living providers to optimize their medical billing process and maximize reimbursement from third-party payers. She assists clients with process implementation and system setup. Internally, she helps to manage work assignments for staff and offers performance coaching and training.
Lacy is a dedicated consulting professional, driven by a passion for helping others, fostering collaboration and continuous learning. She is recognized as a reliable partner who provides guidance with honesty, integrity and consistency. Lacy is an attentive listener who builds strong relationships and delivers thoughtful solutions that inspire confidence in her clients. As a trusted advisor, she offers not only her expertise but also steadfast support, valuable perspective and a genuine commitment to her clients’ success.
“To me, being a trusted advisor means serving as a reliable partner who provides guidance with honesty, integrity and consistency.”
PERSONAL
Lacy resides in Camp Hill, PA. She values spending quality time with family and friends, dedicating much of her attention to her husband and their teenage son, who is in his final year of high school. She also enjoys spending time at home with her two dogs.